Data Protection and Information Obligations

The following provides information about the collection of personal data when you use our website.
Personal data is any data that can be personally related to you, e.g., name, address, email addresses, user behavior, IP address.   

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Data Protection Declaration according to GDPR

I. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the „Notice of Responsible Party“ section of this privacy policy.

How do we collect your data?

Your data is collected, firstly, by you providing it to us. This can include, for example, data that you enter into a contact form.

Other data is automatically collected by our IT systems or collected with your consent when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). The collection of this data occurs automatically as soon as you access this website.

What do we use your data for?

Some data is collected to ensure the website is provided flawlessly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances.

Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and other data protection questions.

II. General Information and Mandatory Disclosures

Data privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data will be collected.

Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the internet (e.g., in email communication) may have security vulnerabilities. It is not possible to protect data completely from third-party access.

Notice of Responsible Party

The data controller for this website is:

ergo: elektronik GmbH
Söflinger Straße 100
89077 Ulm, Germany
+49 (0)731 169088 0

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Storage duration      

Unless a more specific retention period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or withdraw consent for data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on this Website

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TTDSG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.

Furthermore, data processing may take place on the basis of our legitimate interest in accordance with Art. 6(1)(f) GDPR. The relevant legal bases in each individual case are explained in the following paragraphs of this privacy policy.

Data Protection Officer

We have appointed a data protection officer.

audius GmbH
Mercedes Street 31
71384 Weinstadt, Germany
+49 (0)7151 36900 0

Recipients of personal data

In the course of our business activities, we collaborate with various external entities. This sometimes requires the transfer of personal data to these external entities. We only transfer personal data to external entities when it is necessary for the performance of a contract, when we are legally obligated to do so (e.g., disclosure of data to tax authorities), when we have a legitimate interest in the disclosure according to Art. 6 para. 1 lit. f GDPR, or when another legal basis permits the data transfer. When using contract processors, we only transfer personal data of our customers based on a valid contract for contract processing. In the case of joint processing, a contract for joint processing is concluded.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke a previously given consent at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right of complaint to the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. The right to complain shall be without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we automatically process based on your consent or in fulfillment of a contract handed over to you or a third party in a common, machine-readable format. If you request the direct transfer of data to another controller, this will only be done to the extent technically feasible.

Information, Rectification, and Deletion

You have the right, at any time and within the scope of the applicable legal provisions, to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, if applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose, as well as for further questions on the subject of personal data.

Right to restrict processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we generally require time to verify it. During the verification period, you have the right to request restriction of processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request a restriction of the processing instead of deletion.
  • If we no longer need your personal data, but you need it for the establishment, exercise or defense of legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may be processed – apart from storage – only with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.

SSL/TLS encryption

This site uses SSL or TLS encryption for security and to protect the transmission of confidential content, such as orders or inquiries, that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from „http://“ to „https://“ and by the lock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

III. Data Collection on This Website

Cookies

Our websites use so-called „cookies.“ Cookies are small data packets and do not cause any damage to your terminal device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser.

Cookies can be from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or video playback). Other cookies can be used for analyzing user behavior or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of certain functions desired by you (e.g., for the shopping cart function), or for the optimization of the website (e.g., cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimized provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, the processing will be carried out exclusively on the basis of this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); the consent can be revoked at any time.

You can set up your browser to notify you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. The functionality of this website may be restricted when cookies are deactivated.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Server Request Time
  • IP address

This data will not be merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically flawless presentation and optimization of its website – server log files must be collected for this purpose.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact information you provide there, will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry relates to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if it has been requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory legal provisions, particularly retention periods, remain unaffected.

Inquiry by email, telephone, or fax

If you contact us by email, phone, or fax, your request, including all personal data arising from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your inquiry relates to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if it has been requested; consent can be withdrawn at any time.

The data you send to us via contact requests will remain with us until you request its deletion, withdraw your consent for storage, or the purpose for data storage ceases to apply (e.g., after your request has been fully processed). Mandatory legal provisions, particularly statutory retention periods, remain unaffected.

WP Statistics

With WP Statistics, we can analyze the usage of our website. WP Statistics collects log files (IP address, referrer, browser used, user's origin, search engine used) and actions that website visitors have taken on the site (e.g., clicks and views). The data collected with WP Statistics is stored exclusively on our own server.

The use of this analysis tool is based on Art. 6 Para. 1 lit. f GDPR. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our web offering and our advertising. If appropriate consent has been requested, this will be done
the processing solely on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

IP anonymization

We use WP Statistics with anonymized IP addresses. Your IP address is truncated so that it can no longer be directly attributed to you.

IV. Own Services

Handling Applicant Data

We offer you the opportunity to apply to us (e.g. by email, post, or via our online application form). We hereby inform you about the scope, purpose, and use of your personal data collected during the application process. We assure you that the collection, processing, and use of your data will be carried out in accordance with applicable data protection laws and all other legal provisions, and that your data will be treated with strict confidentiality.

Scope and purpose of data collection

If you send us an application, we will process your personal data associated with it (e.g., contact and communication data, application documents, notes from interviews, etc.) to the extent necessary to decide whether to establish an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 (1)(b) GDPR (general contract negotiation), and – if you have given your consent – Art. 6 (1)(a) GDPR. Consent can be revoked at any time. Your personal data will be shared within our company exclusively with individuals involved in processing your application.

If your application is successful, the data you submit will be stored in our data processing systems on the basis of § 26 BDSG (Federal Data Protection Act) and Art. 6 para. 1 lit. b GDPR for the purpose of carrying out the employment relationship.

Data retention period

If we are unable to make you a job offer, you decline a job offer, or withdraw your application, we reserve the right to retain the data you have submitted for up to 6 months after the conclusion of the application process (rejection or withdrawal of the application) based on our legitimate interests (Art. 6(1)(f) GDPR).

Subsequently, the data will be deleted and the physical application documents will be destroyed. The retention period serves primarily for verification purposes in the event of legal proceedings. If it becomes apparent that the data will be required after the expiry of the 6-month period (e.g., due to an imminent or pending legal dispute), deletion will only take place when the purpose for further retention ceases to apply.

Longer storage may also take place if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations conflict with deletion.

Admission to the applicant pool

Should we not be able to offer you a position, there may be an opportunity to include you in our applicant pool. If you are included in the pool, all documents and information from your application will be transferred to the applicant pool in order to contact you in case of suitable vacancies.

Inclusion in the applicant pool is based exclusively on your explicit consent (Art. 6 para. 1 lit. a GDPR). Giving consent is voluntary and is not related to the ongoing application process. The data subject can withdraw their consent at any time. In this case, the data from the applicant pool will be irrevocably deleted, provided there are no legal retention grounds.

The data from the applicant pool will be irrevocably deleted at the latest two years after consent is granted.

V. Our social media presence

This privacy policy applies to the following social media presences

Data processing by social networks

We maintain publicly accessible profiles on social networks. You can find the specific social networks we use below.

Social networks such as Facebook, X, etc. can generally analyze your user behavior comprehensively when you visit their website or a website with integrated social media content (e.g., like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. Specifically:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can associate this visit with your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data collection occurs, for example, via cookies that are stored on your end device or by capturing your IP address.

With the help of the data collected in this way, operators of social media portals can create user profiles that store your preferences and interests. In this way, interest-based advertising can be displayed to you both within and outside of the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are logged in or have been logged in.

Please also note that we cannot fully understand all processing operations on social media portals. Depending on the provider, additional processing operations may therefore be carried out by the operators of the social media portals. For details, please refer to the terms of use and data protection regulations of the respective social media portals.

Legal basis

Our social media presence is intended to ensure the most comprehensive online presence possible. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on different legal grounds, which are to be indicated by the operators of the social networks (e.g., consent within the meaning of Art. 6(1)(a) GDPR).

Responsible Person and Assertion of Rights

When you visit one of our social media presences (e.g., Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered by this visit. You can generally assert your rights (access, rectification, erasure, restriction of processing, data portability, and objection) against us as well as against the operator of the respective social media portal (e.g., Facebook).

Please note that despite our shared responsibility with social media portal operators, we do not have full influence over the data processing operations of the social media portals. Our capabilities are primarily guided by the company policies of the respective provider.

Storage duration

The data we directly collect from you via social media presence will be deleted by our systems as soon as you request deletion, revoke your consent for storage, or the purpose for data storage ceases to apply. Stored cookies will remain on your end device until you delete them. Mandatory legal provisions, especially retention periods, remain unaffected.

We have no influence over how long social network operators store your data for their own purposes. For details, please refer directly to the social network operators (e.g., in their privacy policy, see below).

Your rights

You have the right at any time to request, free of charge, information about the origin, recipients, and purpose of your stored personal data. You also have the right to object, to data portability, and to lodge a complaint with the relevant supervisory authority. Furthermore, you can request the correction, blocking, or deletion of your personal data, and under certain circumstances, the restriction of its processing.

Social networks individually

Facebook

We have a profile on Facebook. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (hereinafter Meta). According to Meta, the data collected is also transferred to the USA and other third countries.

We have entered into a Joint Controller Addendum with Meta. This agreement specifies which data processing operations we and Meta are responsible for when you visit our Facebook Page. You can view this agreement at the following link:

You can adjust your advertising settings independently in your user account. To do this, click on the following link and log in:

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. You can find details here:

See Facebook's Data Policy for details:

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards for data processing in the US. Any company certified under the DPF commits to adhering to these data protection standards. Further information on this can be found from the provider at the following link:

LinkedIn

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you wish to disable LinkedIn advertising cookies, please use the following link:

Data transfers to the US are based on the EU Commission's Standard Contractual Clauses.

Details can be found here:

For details on how they handle your personal data, please refer to LinkedIn's privacy policy.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the United States designed to ensure compliance with European data protection standards for data processing in the US. Any company certified under the DPF commits to adhering to these data protection standards. Further information on this can be found from the provider at the following link:


Data Protection Employees/Applicants

1. Data Controller 

Data Protection Officer

You can reach our company data protection officer at:

3. Data Categories 

During your employment, we collect and process the following personal information and personal data, both in paper and digital form.

  • Master Data (Name, academic titles, address, date and place of birth, gender, employee number)
  • Marital status, children, religious affiliation, and nationality
  • Employment contract data (type of employment, collective bargaining classification, employment level, start/end of employment)
  • Organization data
  • Payroll and payroll payment data
  • Performance Data
  • Business contact and communication data
  • Working hours
  • Applicant Data

4. Purposes of collection and processing

We process your personal data exclusively for employment purposes and for legitimate business purposes within the scope of our business operations, which are related to your role and function in our company. These include:

  • Application Processing
  • Establishment and Termination of Employment
  • Exercise and fulfillment of the rights and obligations of employee representation arising from a law, a collective agreement, or a works agreement
  • Disclosure of potential criminal offenses by employees during employment, benefit investigation, and performance management 
  • Wage Determination and Payroll Accounting
  • Personnel administration, personnel planning, personnel management, personnel development, and training
  • Compliance with legal requirements, e.g., based on labor, tax, and social security law
  • Internal administrative and organizational purposes
  • Ensuring the security and protection of processing procedures and data against unauthorized access, falsification, and unauthorized use
  • Protection of the company's facilities, systems, and assets from theft and other damage

Your data will only be processed for purposes other than those mentioned if such processing is compatible with the purposes of the employment relationship. We will inform you about such further processing of your data and, where necessary, obtain your consent.

5. Your privacy rights

Your data protection rights are regulated in Art. 12 et seq. of the GDPR. According to these provisions, you have the right to information about your personal data stored about you, the purposes of processing, any transfers to other entities, and the duration of storage.

To exercise your right to information, you may also receive extracts or copies. If data is incorrect or no longer necessary for the purposes for which it was collected, you may request correction, deletion, or restriction of processing. To the extent provided for in the processing procedures, you may also view your data yourself and, if necessary, correct it.

If there are grounds arising from your particular personal situation that object to the processing of your personal data, you may object to such processing if the processing is based on a legitimate interest. In such a case, we will only process your data if there are compelling legitimate interests for doing so.

For questions about your rights and the exercise of your rights, please contact your HR department or the company data protection officer.

6. Legal basis for the processing of your personal data 

The legal basis for the processing of your personal data for employment purposes is Art. 88 GDPR in conjunction with § 26 of the German Federal Data Protection Act (BDSG-neu).

Data is collected and processed only to the extent required by law or by the employment contract. If any further data is not immediately required for the performance of the employment relationship, processing will be based on the legitimate interest of the company in accordance with Art. 6 para. 1 lit. f GDPR.

A legitimate interest can arise, for example, from internal organizational and administrative purposes, for the protection of the company's facilities, installations, and assets, as well as data processing systems and data. Processing of your data is permissible here unless the protection of your interests, fundamental rights, and fundamental freedoms prevails.

In individual cases, we can also obtain your consent for the processing or transfer of your data. In these cases, your consent is voluntary and, unless otherwise agreed, you can revoke it at any time for the future. Non-consent or any subsequent revocation of consent will not result in any disadvantages for you.

7. Transmission of your personal information

Your personal data will only be transferred or disclosed to external bodies to the extent required by a legal norm or necessary for the performance of the employment contract concluded with you (e.g., to tax and social security authorities, banks, auditors), or if there is a legitimate interest on our part or that of an external body in the aforementioned sense and the transfer is permissible under data protection regulations.

Your personal data and information may also be disclosed by us to authorized representatives and contractors providing services for us, including insurers and consultants, for legitimate purposes, to the extent permitted by data protection regulations in individual cases. Should your consent or separate notification be required for this, we will obtain your consent beforehand or notify you in a timely manner. Your personal data may also be transferred to service companies for data processing tasks, e.g., for automated personnel data processing or payroll accounting. We will comply with data protection regulations in doing so.

Certain tasks of personnel administration and management are carried out centrally by management. This includes, in particular, central personnel administration tasks, personnel planning, personnel development, training, central compliance measures, and central personnel reporting. In this regard, specifically designated positions have restricted access rights to your data. Your data will only be transmitted or disclosed to the extent required, in compliance with applicable data protection regulations.

The personnel data is stored and processed in personnel data processing systems. The technical setup is designed such that only a select group of specifically authorized individuals has access, and any other access or knowledge of the data is excluded according to the state of the art.

8. Complaints about the processing of your personal data 

Should you have any concerns or questions regarding the processing of your personal data and information, you can contact your HR department. You can also contact the company data protection officer or the data protection supervisory authority.

9. Storage Duration

Your personal data will only be stored for as long as the data is necessary for the purposes of the employment relationship or the purposes for which it was collected, or if there are legal or contractual retention requirements.

Different statutory retention periods result from tax, labor, and social security regulations and can extend up to ten years for tax-relevant documents and receipts. After your departure from our company, we will retain your personnel file for a period of ten years.


Data Protection Business Partners

1. Data Controller 

Data Protection Officer 

You can reach our company data protection officer at:

3. Purpose and Legal Basis of Processing 

We process the aforementioned personal data in accordance with the provisions of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

3.1. Based on your consent (Article 6(1)(a) GDPR)

To the extent that you have given us consent to process personal data for specific purposes, the lawfulness of the processing is based on your consent. Consent given can be revoked at any time. This also applies to the revocation of declarations of consent that were given to us before the GDPR became effective, i.e., before May 25, 2018. Please note that revocation only takes effect for the future. Processing that occurred before the revocation is not affected by it. You can request a status overview from us at any time.

3.2. For the fulfillment of contractual obligations (Article 6(1)(b) GDPR)

The processing of personal data is carried out within the scope of the performance of our contracts with our customers and suppliers, as well as for the performance of pre-contractual measures initiated at your request, and for all activities necessary for the operation and administration of our company. The purposes of data processing are primarily determined by the specific product and/or service.

3.3. Due to legal obligations (Article 6(1)(c) GDPR) or in the public interest (Article 6(1)(e) GDPR)

– Not applicable –

3.4. Within the scope of the balancing of interests (Article 6(1)(f) GDPR)

To the extent necessary, we process your data beyond the actual fulfillment of the contract to safeguard our legitimate interests or those of third parties. Examples:

  • Advertising or market and opinion research, as long as you have not objected to the use of your data
  • Assertion of legal claims and defense in legal disputes
  • Ensuring IT security
  • Crime prevention
  • Video surveillance for the protection of property rights and the collection of evidence in criminal offenses, as well as measures for building and system security (e.g., access controls)
  • Business management measures and further development of services and products

4. Data Transmission 

Within our company, those positions that require it for the fulfillment of our contractual and legal obligations will have access to your data. Service providers and vicarious agents engaged by us may also receive data for these purposes if they observe our written data protection instructions or are subject to professional secrecy. These are essentially companies from the following categories:  

  • Public bodies and institutions (e.g., authorities, banks, insurance companies, ...) when there is a legal or official obligation 
  • Data processors or service providers to whom we transmit personal data for the purpose of conducting business with you. Specifically: Support/maintenance of EDP/IT applications, telephony, compliance services, (risk) controlling, data destruction, purchasing/procurement, customer management, marketing

Further recipients of data may be those entities to which you have given your consent for data transfer.

5. Data transfer to a third country or an international organization 

Data transfer to countries outside the EU or EEA (so-called third countries) will only take place if it is necessary for the execution of our business relationship, legally required, or if you have given your consent.

If service providers in a third country are used within the scope of order processing, they are obliged to comply with the data protection level in Europe in addition to written instructions by concluding EU Standard Data Protection Clauses, as long as there is no so-called adequacy decision by the EU Commission regarding the data protection level (Art. 45 GDPR).

An adequacy decision means that the EU Commission, after appropriate examination, has determined whether and that a level of protection exists in the third country, based on its national legislation and its application, the existence and effective functioning of one or more independent supervisory authorities, and its international commitments, which is equivalent to the level of protection afforded by the GDPR (so-called "adequate countries"). Adequacy decisions are currently in place for the countries Andorra, Argentina, Faroe Islands, Israel, Isle of Man, Canada, Guernsey, Jersey, New Zealand, Uruguay, and for the USA under the Privacy Shield agreement.

The EU Standard Contractual Clauses are standardized data protection clauses used between service providers and their customers to ensure that personal data leaving the EEA is transferred in compliance with the European level of data protection and the requirements of the GDPR, and that enforceable rights and effective remedies are available to data subjects.

6. Data Storage 

We process and store your personal data for as long as it is necessary for the fulfillment of our contractual and legal obligations. It should be noted that our business relationship is a continuing obligation, which is designed to last for several years.

If the data is no longer required for the fulfillment of contractual or legal obligations, it will be regularly deleted, unless its – temporary – further processing is necessary for the following purposes:

  • Fulfillment of commercial and tax retention periods: These include the German Commercial Code, the German Fiscal Code, etc. The retention or documentation periods provided therein range from six to ten years.
  • Preservation of evidence under statute of limitations rules: According to Sections 195 et seq. of the German Civil Code (BGB), these limitation periods can be up to 30 years, with the regular limitation period being three years.

7. Your Data Privacy Rights 

Every data subject has the right to access under Article 15 GDPR, the right to rectification under Article 16 GDPR, the right to erasure under Article 17 GDPR, the right to restrict processing under Article 18 GDPR, the right to object under Article 21 GDPR, and the right to data portability under Article 20 GDPR. The limitations according to §§ 34 and 35 BDSG apply to the right of access and the right to erasure. Furthermore, there is a right of appeal to a data protection supervisory authority (Article 77 GDPR in conjunction with § 19 BDSG).

You can withdraw your consent to the processing of personal data at any time. This also applies to the withdrawal of declarations of consent that were given to us before the EU General Data Protection Regulation came into force, i.e., before May 25, 2018. Please note that the withdrawal only takes effect for the future. Processing operations that occurred before the withdrawal are not affected.

8. Your duty to provide data 

As part of our business relationship, you must provide the personal data that is necessary for the establishment and execution of a business relationship and the fulfillment of the associated contractual obligations, or that we are legally required to collect. Without this data, we will generally have to refuse to conclude the contract or execute the order, or we will no longer be able to perform an existing contract and may have to terminate it.

9. Automated decision-making 

Automated decision-making
For the establishment and execution of the business relationship, we generally do not use fully automated decision-making in accordance with Article 22 GDPR. Should we use these procedures in individual cases, we will inform you separately, provided this is legally required.


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